Key Support

The Key Support Team’s main role is to deal with attendance, so we work very closely with students, lecturers and CQLs to help and support maximum attendance at college.  We offer an early intervention service to support students to maintain courses during your time at college. We encourage students to take responsibility for self-authorising absence and monitoring attendance. We contact you when your absence has been highlighted by the faculty and there has been no communication with yourself. We will then discuss support options available within college and arrange appointments or escort you to services which can offer additional support.  

Talk to us if

  • You have any issues relating to your attendance at college.
  • You should contact us when you are absent from college.

Contact us on:

Text 07950081237 (Students put KCO at beginning of text.)

Coatbridge Campus 
Room 3 in Horizon Centre (8.30am-4.30pm)
Call Coatbridge 01236 460280

Cumbernauld Campus
Room MB019 (8.30am-4.30pm)
Call Cumbernauld 01236 784536

Motherwell Campus
Room 1A03 (8.30am-4.30pm)
Call Motherwell  01698 232549

Guidance team

What we do

The Guidance Team covers all campuses. It provides information, advice and guidance on your enrolment, course, attendance, qualifications, personal issues and inter-faculty/student liaison. It supports leaners at disciplinaries, faculty meetings and student discussions by request.

Talk to us about:

  • Provision of Information, Advice & Guidance
  • Provision of Counselling & Listening Services
  • Supporting faculty staff and learners through the wide range of policies and procedures which affect Learners.

Provision of Drop-in for Welfare Advances

Counselling Services

We are available for pre/post entry advice, information and guidance. Referral to counselling services and external specialist providers, GPs, Community Mental Health teams, External agencies such as Social Work, Women’s Aid, Police Scotland, NHS Services, inter-faculty negotiations. All Advisers are trained Suicide Intervention Counsellors as well as being Safeguarding Officers.

Where to find us

Motherwell Campus | Learner Services 0019
Open from 10.45am – 2.30pm
Welfare Drop-In 12 - 12.30pm

Coatbridge Campus | Room 98B (Appointments by request)
Welfare Drop-In 12 - 12.30pm

Cumbernauld Campus | Student Centre ground floor (Appointments by request)
Welfare Drop-In 12 - 12.30pm

Broadwood, Hamilton and Kirkintilloch campuses by arrangement

student Association

Students' Association

The Students’ Association is the representative body for all students of New College Lanarkshire. All students of the College are members of the Students’ Association – we are run by students, for students.


Meet the team

ICT Support

What we do

The ICT Support Services team supports all aspects of the college’s ICT infrastructure. This includes ensuring you have access to all software relevant to your course, keeping all ICT equipment in a usable condition and ensuring that your information is safe and secure. The ICT Helpdesk is there to help you if you have any IT-related issues with your course.


Talk to us if you: 

  • Have a problem with your computer account
  • Have an issue with your e-mail
  • Require assistance with printing or scanning
  • Need help with Wi-Fi access
  • Have issues with Office 365

Where to find us

Motherwell Campus | 2A01
Open from 08:30 – 16:30

Coatbridge Campus | F25
Open from 08:30 – 16:30

Cumbernauld Campus | 217
Open from 08:30 – 16:30


What we do

The MIS team records all of your student activity on to one central IT system. Information such as your enrolment, course, attendance and qualifications is all maintained by MIS.

Talk to us if:

  • You need to change your address
  • You need a learning agreement
  • You have a query regarding your certificate
  • You need to hand in a medical certificate/exceptional absence form/holiday form
  • You need a new student card

Where to find us

Coatbridge Campus | Room G85
Open from 8:30am – 4:30pm

Cumbernauld Campus | Room MZ125
Open from 8:30am – 4:30pm

Motherwell Campus | Room 2A01
Open from 8:30am – 4:30pm