Following the First Minister’s announcement on Tuesday 23rd February, our three main campuses will reopen on a restricted basis to a limited number of students on Monday 15th March.
Please read below full details on who this affects, how long will this last and who you should speak to if you have any questions.
Government guidelines state that we need to keep the number of students on campus as low as possible (a maximum of 5% of the capacity of each campus), so the vast majority of learning at NCL will continue to be online.
In line with Government guidance, students who can return are those who have practical work that is “time-sensitive and critical to the successful conclusion of their studies, and it is absolutely not possible to deliver remotely or postpone.”
During this first phase of reopening, priority will be given in particular to those students who are deferred from last academic year.
If you are due on campus, we will be in touch with you directly on Monday 8th March with full information on when to attend.
Please do not come into campus buildings until advised to do so.
These arrangements are expected to be in place until at least Thursday 1st April. We expect that further arrangements will be made after the Easter holidays.
If you are not back onto campus this month, please don’t worry. We are constantly monitoring the situation, and looking at ways to ensure all students can complete their courses as planned.
If you have any questions about your course, please email your lecturer directly. For any other questions, please email them to ncltogether@nclan.ac.uk with your name and student number.
Please remember that as one of our students, you have access to a range of specialist support services to help you during term time and holidays. We have created a Student Support Guide to let you know about all the ways we can support you. It also lets you know about other organisations that can help.
If you are experiencing a crisis and need urgent help, please contact your student adviser at studentadviser@nclan.ac.uk
Government guidelines state that we need to keep the number of students on campus as low as possible (a maximum of 5% of the capacity of each campus), so the vast majority of learning at NCL will continue to be online.
You will find answers to frequently asked questions below.
Please email any unanswered questions you may have to ncltogether@nclan.ac.uk
As an enrolled student at New College Lanarkshire, you could be eligible to borrow a laptop to help with your college course work.
We have a limited supply available, so please email laptoplibrary@nclan.ac.uk to find out more.
Our Motherwell campus nursery will remain open for children of key workers and vulnerable children.
Due to low demand for spaces for key worker /vulnerable children, Coatbridge and Cumbernauld campus nurseries are currently closed. If demand for spaces increases over the coming weeks, this situation may change. Any updates will be posted on this page.
Coatbridge Campus Nursery
Facebook Private Group: NCL Coatbridge Campus Nursery
Cumbernauld Campus Nursery
Email: Debbie.welsford@nclan.ac.uk
Firtrees Nursery Motherwell
Telephone: 01698 232285
The Scottish Government has provided guidance on who qualifies as a vulnerable child or young person. It can be found by visiting gov.scot vulnerable children and young people.
If you think your child may qualify for a nursery or school place, but have not already been contacted, you should speak to your school, nursery or local council. More information can be found by visiting your local council websites:
Parent Club Scotland has full information on childcare options during the current Covid-19 restrictions. You can find out more by reading their article on Your guide to childcare.
If you are an SAAS funded student, you can apply directly to the college for childcare costs. When you accept your place on your course you will receive an e-mail with the funding link.
If your childcare provider is open, and you wish to use it if eligible, we will award childcare costs as usual for all of the weeks that you are due to be enrolled at college (for either remote or on-campus learning).
If you choose not to use childcare providers while you are studying remotely, please let us know that you do not require childcare costs for that time.
If your childcare provider is closed, but you still need to pay fees, you will need to provide us with evidence of your provider’s COVID-19 fees policy.
Once this is received, we can continue to pay fees to your childcare provider.
The payment schedule will be on your award letter you receive from either the college or SAAS.
If there is no teaching taking place on campus, the student does not need to travel to the college. In these circumstances, the student should not require any financial support for study-related travel costs.
You can apply for Discretionary Funding to assist with costs towards your rent or mortgage, this is an additional link on the Bursary Application.
Yes you can apply directly to the college, when you accept your place on your course you will receive an e-mail with the funding link.
Have you been absent and missed classes? Always check your attendance each week on your MyDay account to avoid payment issues. If you think your attendance is wrong please email enquiries@nclan.ac.uk
You must submit a self-certificate online or upload your medical certificate/court documents/hospital appointment to enquiries@nclan.ac.uk
Once your attendance has been updated Student Funding will pay any outstanding payments within the next payment run. Please note, faster payment can be made in exceptional circumstances.
As well as your attendance, your bursary is also assessed on engagement with your coursework. If you are having issues connecting to your online classes during lockdown, your engagement with coursework will be taken into account too.
Due to Government guidelines on campus service will not be available therefore, meetings with Educational Support Advisers as well as support with literacy and numeracy, communication support and classroom support will all be delivered remotely via Zoom or Teams.
Yes, you can still book assessment support. This can be delivered remotely using Zoom or Teams as this will allow screens to be shared with the classroom support team.
You can book assessment arrangements by contacting you Educational Support Adviser, or by going to the ELS tile on MyDay.
To book an appointment with one of our Student Advisers please email studentadviser@nclan.ac.uk with the following details:
Once all of the above has been received, a member of the team will arrange a suitable appointment out with your class time.
There are a number of ways you can contact the team:
We are here for you.
If you are experiencing issues with your course or personal life, our advisers are here to listen and offer guidance.
To book an appointment with one of our Student Advisers please email studentadviser@nclan.ac.uk with the following details:
Your wellbeing is important to us and we want to ensure you get the very most out of your time at NCL.
Please email studentadviser@nclan.ac.uk with the following details:
A member of the Guidance team will signpost you to internal & external agencies and organisations relevant to your query, such as Togetherall and Samh.
Lots of our students go on to university after college, and our Student Advisers are here to help you with this.
Throughout the year we provide guidance and support briefing sessions for NCL learners going through their application.
We are also able to offer personal statement reviews on request and are happy to help you with any issues you may be experiencing with your UCAS application.
You can access our bank of UCAS resources by visiting https://nclan.myday.cloud/dashboard/ucas
You can find the most recent copy of your timetable on myday
Your username is your student number (as printed on your student card) and your initial password is your date of birth as 8 numbers (e.g. 25121970).
You’ll change this password when you first log on and every 60 days afterwards, choosing a password different from your last 10 and one with 8 or more characters.
If you need your password reset your lecturer, library staff and ICT Helpdesk can do this for you.
You can contact ICT by emailing icthelpdesk@nclan.ac.uk
When contacting the ICT Helpdesk please can you provide us with the following information:
Having contacted the Helpdesk your incident or request will be logged, prioritised and assigned to an appropriate operative.
You should contact the Educational Learning Support team within New College Lanarkshire. You can discuss your needs with an Educational Support Adviser and appropriate support strategies will be recommended.
Students who access Educational Learning Support will have a Personal Learning Support Plan (PLSP), if required, agreed in partnership with an appropriate member of the team and the curricular area will be informed of agreed support strategies to remove any barriers to learning.
The Educational Learning Support (ELS) Team work across all our campuses.
Yes, support is available from out Adult Literacy & Numeracy Development Workers, you can contact them at al@nclan.ac.uk
Although we would expect you to have the appropriate level of English for your chosen course, help is available to help you brush up on your skills. You can access support by contacting aln@nclan.ac.uk
You must contact Key Support on your first day of absence by emailing:
Coatbridge Campus
Cumbernauld Campus
Motherwell Campus
You can also contact Key Support if you are running late and we can let your lecturer know your expected time of arrival.
Please complete an exceptional absence form and email it to your CQL with any supporting document.
Please email the lecturer who has marked you absent and ask them to have your attendance mark amended.
Please upload or email copy of hospital appointment letter to enquiries@nclan.ac.uk
Please upload or email copy of letter to enquiries@nclan.ac.uk.
You will need to self-certificate using online portal or complete online Exceptional Absence Form and submit to CQL for authorisation.
Please self-certificate using the online portal or complete online Exceptional Absence Form and submit to CQL for authorisation.
Please upload or email copy to enquiries@nclan.ac.uk.
You should let your lecture know and arrange an appointment with the ELS team who can support you. You will be asked to provide documentation related to your condition.
Our support teams can be reached Monday - Friday from 10am - 4pm and will reply to your enquiries as quickly as possible.
