Advice & Guidance
Practical working from home advice to ensure work at home is carried out in a healthy and safe way.
We understand that many staff have been affected by the recent social distancing measures, which has resulted in the closure of all nurseries and schools. Others will have additional caring responsibilities which will make it harder for them to continue to work remotely.
Please be assured that NCL will support all of our staff that have been affected. Any changes should be discussed and agreed with your line manager.
Anyone worried about the current situation or experiencing difficulties with their mental health, or the wellbeing of any of your friends and family can contact a number of helplines:
NCL understands that self-isolating measures can cause anxiety for those who are experiencing or feel at risk of domestic abuse. There is never an excuse for domestic abuse, regardless of circumstances.
It is important to remember that you are not alone and the police and health service are still here to help and support you. This includes police response, online support, helplines, refuges and other services.
If you are in immediate danger call 999 and press 55 if you are on a mobile and unable to speak. This lets the operator know it is a genuine call and you are put through to the police.
This might not be the right/safe time to leave. You can still safety plan and services can still support you, and will be there for you when the time is right for you.
For support in accessing the adjustments you need while working at home, please speak with your line manager.
Alternatively you can contact the HR Team. The HR Team are available by email at email@example.com.
If you have a specific question about your individual circumstances that has not been covered above then you should speak to your line manager in the first instance.
Please email firstname.lastname@example.org However, please note that any change to your address or bank account details will need to backed up by a check of your identity and the HR team may ask for written evidence of the change.
This is to prevent phishing or fraud during this period of home working and increased use of digital communication.
Teaching staff will continue to be paid based on their contractual salary and currently level of timetabled delivery.
Recognising that the normal timesheet approval process may not be suitable at this time, for staff with temporary teaching hours, confirmation will be provided by Heads of Faculty directly.
Information on assessing your workstation and homeworking is available from the WorkRite button on The Clan.
You can access all Office 365, Microsoft Teams and InfoPoint through The Clan.
Visit http://nclan.interactgo.com and use your normal college login details.
We encourage all teams to discuss how they wish to proceed with meetings. This can be facilitated through Microsoft Teams and guidance on this will be provided.
If you require specific equipment, you can contact ICThelpdesk@nclan.ac.uk to enquire about sourcing equipment and resources.
These will be provided if possible but unfortunately not all requests will be possible to action.
Where this is not available, we ask you to use your professional judgement in these scenarios regarding what activity can be undertaken.
Please email email@example.com and a member of the payroll team will help with your query.
Please email firstname.lastname@example.org to report absence and also to report the end of an absence.
As staff will be required to work only up to their normal contractual hours during this period of home working, overtime will not be paid after Friday 20 March. The exception will be where staff already have a contractual arrangement for additional hours – such as evening cover. These staff will continue to be paid as these hours would have been worked had the member of staff been based within the College.
However, recognising the need to ensure flexibility at this time, individual circumstances should be discussed with your line manager. To ensure consistency, no overtime will be paid without prior approval of a member of the Executive Board in advance.
If you become unwell during this period of home working, you should contact email@example.com to advise of your illness.
You will receive occupational sick pay as stated in your contract of employment. For staff with less than 1 years’ service, this is equivalent to 5 weeks at full pay and 5 weeks at half pay. Please remember to let HR know when you are again fit for work.
We would encourage those who feel fit and able to maintain regular communication with neighbours and those who are elderly or vulnerable in the community.
Our local foodbanks are still open and if you are able, your support would be valuable.
The Occupational Health Team have been working over the past few weeks to provide advice to staff currently on their active case list while assisting our communications by providing us with key external sources of advice.
Occupational Health are currently only able to work with staff members who are already identified on their caseloads for the time being. Any member of staff who needs specific advice on their own health who is not already engaged with occupational health should contact their GP or NHS24.
If you have any questions or require support please contact:
Campuses closed to all NCL staff from 7pm on Friday 20th March. Cleaning teams will be contacted in due course to return to campuses in preparation for them re-opening to staff and students where cleaning will be carried out in the normal manner.