Level 3 Certificate in Housing Practice (CIH)

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The Level 3 Certificate in Housing Practice is taught over 39 weeks. The aim of this qualification is to provide learners with a firm grounding of knowledge and skills in today's housing environment and act as a natural progression to the Level 4 Certificate in Housing. This course provides learners with a clear understanding in relation to why housing organisations have had to adapt in today's ever-changing and volatile housing environment and become more business oriented in order to survive in the market place. On completion of this course learners will be able to respond in a confident and effective manner, having developed the necessary skills and attributes to overcome barriers in order to make the right choices and decisions, within their work environment.

Level 3 Certificate in Housing Practice primarily relates to developing the learners’ awareness of the key driving forces within Housing Organisations. In addition, learners will gain a greater insight into policy and practice issues directly affecting their role within their respective organisation.


Chartered Institute of Housing (CIH) has no formal entry requirements but recommends the qualification is suitable for learners that

  •  have a level 2 qualification and/or  experience of working in housing.
  •  working in a frontline capacity in a wide range of housing and housing related roles



During the first semester the aim is to introduce learners to affordable housing organisations and the services they deliver which  encompass partnership working and tenant participation. This course will equip you with the necessary skills in terms of communication, team building, organisation, supervision and customer-oriented skills, before moving on to the optional units.

Course Structure outlined below:

Mandatory units

  • Professional Practice Skills for Housing
  • Housing System

Optional Units

  • Dealing with Antisocial Behaviour (ASB) in housing
  • Working with Neighbourhoods
  • Managing Empty Properties and Rental Income Management
  • The Legal Framework for Housing
  • Housing Policy

The optional units listed above may be subject to change in consultation with the needs and demands of the local employers.

Students are actively encouraged by the Tutor to make use of IT, and the College library, with the newly-developed housing section material, which offers a wide range of books and journals, as part of their course development.

The course has been designed by CIH in order to provide learners with a solid foundation in housing by covering a broad spectrum of subjects which encapsulates the housing profession in modern day UK.